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GSMCHAT Archive

This is a collection of previous Government Social Media Chats held every other week on Twitter. The archive is curated using the Wakelet service.

Click on a topic below to find a recap of the best tweets. #GSMChat is a bi-weekly Twitter chat for government social media managers. We've run the chat every other Thursday since 2015!

2020

December 10, 2020: #SocialGov Timesaver Tips
November 13, 2020: #SocialGov Strategy for Approaching Parler, MeWe & Any Alt Platform
October 29, 2020: #GovHalloween: Spooky Good Content & Keeping Spirits High
October 15, 2020: #Elections & #SocialMedia Advice for Public Communications & Officials
October 1, 2020: Best #S4SCON Tips for #SocialGov Handling Crisis
September 3, 2020: Staying Relevant on #SocialMedia When People Have Tuned Out 
August 20, 2020: #SocialMedia employee guidelines in govt: Can they post that?!
August 6, 2020: Keeping up with the Comments! Strategy help for overworked #SocialGov
July 9, 2020: Find the Right Message: Tips for Words, Tone & Clarity
June 25, 2020: Adapting to Virtual for Council Meetings, Events & Outreach
June 11, 2020: How Are Social Media Professionals Handling Difficult Messaging?
May 28, 2020: #SocialGovSelf-Care: What Works for You?
May 14, 2020: Handling Tough #SocialGov Topics During #COVID19 & Encouraging Each Other 
April 30, 2020: #SocialGov Check-In: #COVID19 Creative Fatigue, Messaging & More
April 16, 2020: #SocialGov & #COVID19: Let’s Check in with Each Other
April 2, 2020: Useful #COVID19 Content, Resources & Ideas for #SocialGov
March 19, 2020: #Coronavirus & #SocialGov: Effectively Communicating a #Pandemic
February 20, 2020: Are These #SocialMedia Platform Updates Useful for #SocialGov? 
February 6, 2020: #SocialMedia Emergency Prep: Handling #Coronavirus Rumors to Helpful Tech
January 23, 2020: Video Strategy to Build Trust & Humanize Government
Januray 9, 2020: Are Alternative #SocialMedia Platforms Relevant for Government?

 

2019

December 12, 2019: Achieving Accessibility: Starting, Improving & Implementing #a11y Tips for #SocialGov
November 14, 2019: Rumor Control: How Can Govies Stop Misinformation on #SocialMedia 
October 31, 2019: #GovHalloween Special: Unmasking Govt Teams by Showcasing Behind-the-Scenes 
October 17, 2019: Meaningful Crowdsourcing: Gain Content & Solutions yet Avoid #Fails 
October 3, 2019: S4SCON #BestOf Tips for #SocialGov Managers
September 19, 2019: How to Avoid, Learn (and Recover from) Social Media Mistakes
September 5, 2019: How do #SocialGov Managers Prep for Crisis?
August 22, 2019: New Issues for Managing #socialmedia Comments
June 27, 2019: Social Media for Internal Employee Engagement
June 13, 2019: Best Private Industry Ideas for #SocialGov to Borrow
May 16, 2019: New LinkedIn Strategies for Government
May 2, 2019: All Things GIFs, Except How to Pronounce It!
April 4, 2019: Best Lessons Learned at GSMCON2019
March 21, 2019: Nextdoor Strategies for Government
March 7, 2019: Social Media Outreach Strategies for Defined Audiences
February 21, 2019: Everything Podcasts! Why, How and Your Faves!
February 7, 2019: Social Media Platform Wishlists
January 24, 2019: Social Media Crisis Planning Exercises
January 10, 2019: How Agencies are Using Stories


2018

December 13, 2018: Inside Tips for Hosting Twitter Chats
November 29, 2018: #SocialGov Successes & Challenges
November 15, 2018: Using #SocialGov Facebook Groups
November 1, 2018: How Agencies are Using Instagram
October 4, 2018: How #SocialGov Jobs Compare Across the U.S.
September 20, 2018: Social Media Planning: Goals & Metrics
September 6, 2018: #SocialGov Ambassador Programs
August 23, 2018: Creative Social Media Budgets for Agencies with Limited Resources
August 9, 2018: Rollout Strategies: Plans, Policies & Campaigns
July 26, 2018: Copyright, Borrowing and Social Media, Oh My!
July 12, 2018: #SocialGov Humor: Do’s & Don’ts
June 28, 2018: Archiving & Record Retention
June 14, 2018: Conducting Social Media Audits
May 31, 2018: #SocialGov Templates for Everything
May 17, 2018: #SocialGov Video Strategy & Challenges
May 3, 2018: Top Lessons Learned at #GSMCON2018
April 5, 2018: Facebook Algorithm: How are #SocialGov agencies dealing?
March 22, 2018: #SocialGovProblems – What are your biggest challenges today?
March 8, 2018: Blocking, Hiding & Deleting: What your #SocialGov peers are doing
February 22, 2018: Best Practices for Elected Officials on Social Media
January 25, 2018: #SocialGov Style Guides & Branding Tips
January 11, 2018: Is Blogging Relevant for #SocialGov?


2017

December 28, 2017: Recent Facebook changes & affects to #socialgov
December 14, 2017: Instagram Stories
November 30, 2017: Holiday Hints for Social
November 16, 2017: Photography strategy & #socialgov
November 2, 2017: Promoting Government Events on Social Media
October 19, 2017: Hashtag Strategy for SocialGov
October 5, 2017: Getting #SocialGov Buy-In & Support
September 21, 2017: How to use #Socialgov for Customer Service
September 7, 2017: Special Forum: How Can #SocialGov Coordinators Help Each Other During Crisis
August 24, 2017: Instagram Strategy for #SocialGov
August 10, 2017: Twitter Strategy for #SocialGov
July 27, 2017: Facebook Strategy for #SocialGov
July 13, 2017: What if? Tell us the best response to various #socialgov scenarios
June 29, 2017: #SocialGov Creativity & Inspiration
June 15, 2017: Develop a staff social media training program for #socialgov
June 1, 2017: Wouldn’t it be nice? #SocialGov in a perfect world
May 18, 2017: Content Calendar Tips for #SocialGov
May 11, 2017: #SocialGov Gatekeeper: Trusting Departments to Post
April 20, 2017: Fix My Social Media. Shout out your biggest challenges & others offer advice!
April 6, 2017: Inside Look at #GSMCON2017
March 23, 2017: Your Favorite #SocialGov Tools & Services
March 9, 2017: Reaching Specific Audiences on Social Media
February 23, 2017: Addressing Complaints on #SocialGov
February 9, 2017: Planning Your #SocialGov Content Strategy
January 26, 2017: Brutal honesty on #socialgov – Does candor work?
January 12, 2017: #SocialGov Goals for 2017


2016

December 29, 2016: How to Deal with a #SocialMedia Platform Shutdown
December 15, 2016: #SocialMedia Profile Security & Hacks
December 1, 2016: How to Grow Your #SocialGov Team
November 17, 2016: How to Measure & Report Impact of Social Media in Government
November 3, 2016: How can we use #socialgov to engage and build citizen trust?
October 20, 2016: Live Video Lessons Learned & What’s New
October 6, 2016: What Governments Need to Know About #Snapchat
September 22, 2016: #Favoritethings for #SocialMedia
September 8, 2016: Free-4-All Anything Goes – No structured questions. Ask 4 govt #socialmedia advice & give advice!
August 25, 2016: Getting Departments without #SocialMedia Pages to Contribute to Main Agency Accounts
August 11, 2016: Social Media Goal-Setting in Government
July 28, 2016: Developing Social Media Strategy for Government
July 14, 2016: Government Response to #PokemonGo: Managing the Good & Bad
June 30, 2016: Rumor Control & Online Hostility
June 16, 2016: How can govt #socialmedia coordinators help each other during crisis?
June 2, 2016: Share Your Favorite #SocialMedia Tools
May 19, 2016: Tips for Getting Your Government #SocialMedia Content Seen
May 5, 2016: Social Media Content Ideas for Government
April 21, 2016: Best takeaways from #GSMCON2016
March 24, 2016: Tone & Candor on Govt #SocialMedia
March 10, 2016: Social Media Advertising
February 11, 2016: Advanced Facebook Strategies & Tactics
January 28, 2016: Managing Negative #SocialMedia Comments
January 14, 2016:  Social Media Crisis Planning for Government


2015

December 17, 2015: Herding Cats: Coordinating Social Across Your Agency
December 3, 2015: Social Media Graphics
November 19, 2015: Best Tips for Creating Government Social Media Policies
November 5, 2015: All Things #Instagram
October 22, 2015: Impromptu Govt Social Media: Strategy for the Unexpected
October 8, 2015: Twitter tips, tricks & new features
September 24, 2015: How Govt #SocialMedia managers interface w/ public safety agencies
September 10, 2015: Social Media Platform Updates – What’s New & What Works for Government
August 13, 2015: Managing Government Social Media with Limited Staff
July 30, 2015: Social media video platforms – Tips & ideas for government
July 16, 2015: Social media ad strategy for government
July 2, 2015: Using social media for citizen participation
June 18, 2015: Should government be funny on social media?
June 4, 2015: Resources for government social media managers

 

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