SocialGov Blog
Reasons you need to take long-term social media service seriously
Dec 15, 2021
Contributed blog by Russel Lolacher, Director of Web and Social Media Services for the BC Ministry of Transportation and Infrastructure and author of the Relationships at Work blog
74% of Millennials (18-34) and 58% of GenX (35-54) have a better opinion of organizations that provide social media customer care – Microsoft
Social customer care (using social media platforms as...
