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3-hour masterclass trainingModernizing Your Government Social Media Policy
October 27, 2026
9am-12pm PT / 10am-1pm MT / 11am-2pm CT / 12pm-3pm ET
You probably already have a social media policy. But does it still give your agency the guidance it needs today? Government social media has changed significantly, and policies created years ago may no longer provide the clear, practical guidance staff and the public need.
In this three-hour masterclass, we’ll walk through how to assess and strengthen an existing government social media policy, identify common gaps, and refresh the internal and public-facing guidance that matters most today. If your agency doesn’t have a policy yet, you’ll also leave with a clear framework for building one from the ground up!
Inside the masterclass
What you'll learn
- Assess your existing social media policy and spot outdated, missing, or unclear guidance
- Understand what belongs in a social media policy, what should live elsewhere, and how related policies - including AI policy - may overlap
- Strengthen internal guidance for account management, employee use, moderation, records, and archiving
- Clarify what your public-facing policy should address, including comment rules, records, appeals, and blocking or banning users
- Identify key considerations for government and elected officials’ social media use
- Roll out an updated policy and keep it current as laws, technology, and agency practices evolve
Duration: 3 hours
Masterclasses are a deep dive with two instructors and two short breaks.
Certificate of Completion
Masterclasses are a deep dive with two instructors and two short breaks.
Live Chatbox
Interact in the live chat during the training with peers and take part in live activities with the instructors. Share questions, ideas, and reactions as you learn.
How we'll break down this topic
Training Structure
Find the gaps
Assess the policy you have today and identify outdated, missing, or unclear guidance that creates risk or confusion.
Strengthen internal policy
Build clearer internal guidance for account management, employee use, moderation, records, archiving, and related policies such as AI.
Refresh public guidance
Make your public-facing policy useful and defensible, with guidance for comments, records, appeals, and blocking or banning users.
Relaunch & future-proof
Roll out an updated policy and create a process for keeping it current as laws, technology, and agency practices evolve.
Meet the Masterclass Instructors
Government Social Media
Social Media Manager
Government Social Media
Founder + CEO
Learning is better live!
Take a sneak peek
Here’s a look at the interactive training experience. When you participate live, you’ll get to see the magic happen in real-time while you interact with other attendees in the chatbox. We can’t wait for you to join our next live training!
About our live training platform
This training is run via Zoom Events and attendees can interact via the chatbox. The Zoom app is free, and we recommend using the desktop app for the best experience. You may also join the training via Chrome web browser. We encourage you to reach out to your IT department to ensure you will be able to view the training before registering.
After registering, you’ll get an email with your unique Zoom link and a calendar invitation. If you have any questions or don’t receive your link within a couple hours, please contact us. After your training (within one week), the on-demand recording will be unlocked for you on our training platform!
GOVERNMENT SOCIAL MEDIA LLC
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9732 Pyramid Way #125, Sparks, NV 89441
1.888.803.9401
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