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SocialGov Blog

10 crisis communications tips for government social media professionals

Jun 26, 2023

Contributed blog by Angie Ramirez, Freelance Writer at Government Social Media

If you watched the Golden Post Awards at GSMCON2023 this year, you might remember me as the frazzled wide-eyed girl whose voice shook as she accepted the “Best Use of Social Media in an Emergency” award. The emotion you heard was raw and real because the truth is, this award meant a lot to me and my team....

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Crisis communication & 1A attorney Mark Weaver joins GSMCON2022 keynote

Dec 02, 2021

Part of being a government social media professional is understanding how the First Amendment, rulings and laws affect your official profiles. You also need to successfully collaborate with your agency’s attorney on your social media policy and approach to comment moderation. 

Join us at the 2022 Government Social Media Conference — the largest social media conference in the...

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12 traits of a great socialgov service star

Nov 08, 2021

Contributed blog by Russel Lolacher, Director of Web and Social Media Services for the BC Ministry of Transportation and Infrastructure and author of the Relationships at Work blog

“In many ways, effective communication begins with mutual respect, communication that inspires, and encourages others to do their best.” – Zig Ziglar

To successfully embrace social media customer...

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