SocialGov Blog

Virtual Social for Safety Conference Registration Open!

Aug 03, 2020

Many public communicators are overwhelmed by 2020’s difficult conversations, but you don’t have to face frustration alone. Get social media training to protect your agency, keep public trust & strengthen your outreach virtually at the second annual Social for Safety Conference, happening virtually over two days, September 22 & 23, 2020. 

Learn from industry experts and...

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Congrats! Golden Post Awards winners announced

Jul 30, 2020

Congratulations to the 2020 Golden Post Awards winners!

We’re proud of all finalists & entrants who submitted their agency’s best work, and especially excited to announce the winners of these 15 categories honoring outstanding use of social media by local and state government agencies in the United States. 

View the winners and watch the ceremony replays here. Congrats!


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GSMChat Recap: Find the Right Message: Tips for Words, Tone & Clarity

Jul 17, 2020

Words are important. It’s not only what you say, but how you say it. You need to carefully craft your messages with meaningful, clear words with the right tone. During this week’s Government Social Media Chat, we took a look at the best tips & resources for ensuring your messages are written well in, “Find the Right Message: Tips for Words, Tone & Clarity.”

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Plain Language in a Pandemic

Jul 06, 2020

Contributed blog post by Valerie Walston
Plain Language Editor and Trainer, Write On

If you didn’t know it before COVID-19, you know it now: people process information differently during a crisis. According to the Centers for Disease Control and Prevention, in a crisis, people:

  • Don’t fully hear information because we can’t juggle multiple facts;
  • Can’t remember as...
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GSMChat Recap: Adapting to Virtual for Council Meetings, Events & Outreach

Jul 02, 2020

Many communities are transitioning to virtual events only during the pandemic, and government social media professionals have to find new ways to maintain audiences’ attention, create unique outreach and more. During this week’s Government Social Media Chat, we took a look at how govies are switching (and maintaining) virtual communities in, “Adapting to Virtual for Council...

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GSM Network & COVID-19 SocialGov Hub Now Open

Jun 24, 2020

Your important, complex role as a government social media professional is even more crucial during 2020's difficult conversations. To best support government communicators in the U.S., your hard work and dedication to your communities & each other, the Government Social Media network and COVID-19 SocialGov Hub is now open, and we’re inviting you to be a part at no cost to you.


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What Police Departments Should and Should Not Be Doing on Social Media Right Now

Jun 03, 2020

Contributed blog by Yael Bar-tur, Social Media Consultant


I don’t know one police officer who isn’t filled with a combination of rage, disappointment and embarrassment after watching the video of the death of George Floyd in Minneapolis. Add to that the many protests and injuries to officers and civilians around the country, and it’s enough to leave even the...

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You & Your SocialGov Community Matter

May 21, 2020

Jay Socol, Government Social Media Council Representative 

By now, most of us have transitioned from telling our communities how to stay safe and indoors to telling them how to incrementally resume normal activities.


The same scared, angry, and sometimes irrational voices we came to know a couple of months ago are back, now reacting just as strongly to this next wave of messaging.


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Most Common First Amendment FAQs

May 19, 2020

Contributed blog by Mark Weaver, Esq.

The following FAQs come from attorney Mark R. Weaver, a media law partner at a Columbus, Ohio law firm that often represents government agencies in court. He formerly taught media law at The Ohio State University College of Law and is now an adjunct professor at the School of Government at the University of North Carolina, Chapel Hill. This is not legal...

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GSMChat Recap: Coronavirus & SocialGov: Effectively Communicating a Pandemic

May 15, 2020

As soon as the coronavirus swept across the U.S., the socialgov community switched to crisis communication mode. How do you effectively communicate a pandemic? During the March 19, 2020, Government Social Media Chat we took a look at important questions government social media professionals should consider.


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