Contributed blog by Russel Lolacher, Director of Web and Social Media Services for the BC Ministry of Transportation and Infrastructure and author of the Relationships at Work blog

We can love what we do and still need to practice self-care to address our mental health.

In providing digital engagement to the public through frontline social media services, you will engage every day —...

Humans are social by nature, so it’s no surprise that more than 80 percent of Americans use social media, according to Statista. 

As government agencies lean to social media to communicate current events and humanize their workers and initiatives, social networks are naturally a crucial part of a socialgov’s toolkit during an emergency or urgent situation. However, it’s...

Gone are the days when you could repurpose the same image or graphic across multiple social media platforms. Now, the recommended social media image sizes vary by platform and are seemingly always changing — what has become so important to your social media strategy has also become just as difficult to keep up with. In this quick guide, we’ll go over the most recent image sizes for...

Share your agency’s social media accomplishments and be recognized for your dedicated work by submitting your entry for the Golden Post Awards now through 11:59 p.m. PT Thursday, February 3.

New for 2022 – U.S. Federal government agencies are now eligible to enter!

This awards program is exclusively designed to honor outstanding use of social media by government agencies in the U.S....

What days should you keep in mind for your government social media content calendar? 

We’ve heard many government social media professionals like you ask for a helpful roundup resource of calendar observances over the past year, and we’re excited to let you know we put together a special downloadable 2022 observance calendar roundup!

Here’s how to download.

This resource...

What days should you keep in mind for your government social media content calendar? Here’s a helpful roundup of some of the observed days happening in January you might want to build content for — or be mindful of — for your government social media accounts.

Please keep in mind that this may not be a full list, and we encourage you to check other sources like List of National...

Contributed blog by Russel Lolacher, Director of Web and Social Media Services for the BC Ministry of Transportation and Infrastructure and author of the Relationships at Work blog

74% of Millennials (18-34) and 58% of GenX (35-54) have a better opinion of organizations that provide social media customer care  – Microsoft 

Social customer care (using social media platforms as...

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What struggle edged out figuring out how to measure social media ROI as the top challenge faced by government agencies when it comes to social media? According to Hootsuite’s 2021 survey report, the top challenge reported was a “lack of human resources to manage the program.”  

Having a trained government communicator at the helm can make the...

With a new year beginning in just a few short weeks, start thinking now about how you can set yourself up for success in 2022 as a government social media professional.

No matter if you’re just starting in the socialgov field, this is one of the many hats you wear, or you’re a seasoned expert, there’s always something to learn to make you a stronger, more confident government...

What questions do you still have on Facebook’s new Pages experience? Let’s get them answered!

In this special Government Social Media professional association member-only webinar, hear directly from members of Meta’s Politics and Government Outreach Team for a platform walk-through and live Q&A specifically for government communicators. This webinar will not be recorded,...