Are you looking to achieve mastery in government social media? Get training and resources to help do your job best? Then, you’re in the right place!

Get involved with these virtual events coming up in March 2024 to not only get training to be most effective (and efficient!), but also get genuinely connected with your socialgov support system. Whether you become a member of the GSM...

Looking for the latest government social media training? Want to meet fellow professionals who work in the same niche field as you do? You’ve come to the right blog!

We have great virtual events coming up in October 2023 that can get you training to do your job best while also getting you connected with your socialgov support system. Whether you become a member of the GSM professional...

Reel-y up your short-form video game, fine tune your customer service strategy and much more with these socialgov-specific trainings happening in August 2023! 

These upcoming completely virtual government social media events are specific to public service communicators. Join live from wherever you are to collaborate together during GSMChat in the free GSM network or become a member of the...

Mark your calendars! There are exciting socialgov-specific webinars and chats coming up in February 2023 you won’t want to miss.

These upcoming completely virtual government social media events are specific to public service communicators like you! Join live from wherever you are to collaborate together during GSMChat in the free GSM network or join the economical GSM professional...

Working in a niche field like government social media comes with its own unique challenges. Where do you go to ask questions? Celebrate wins? Whether you’re brand new to this field or are a socialgov pro, we encourage you to get involved with your government social media community through these resources:

Free GSM network & bi-weekly chat

While a lot of great collaboration happens...

Whether you’re new to government social media (welcome!) or you’re a seasoned socialgov pro, keeping up-to-date with the latest training and resources specific to your niche field is always important.

Not only is it crucial to help you be the most efficient and effective socialgov, but also is the best way to build your support network of fellow professionals. This powerful...

Contributed blog by Russel Lolacher, Director of Web and Social Media Services for the BC Ministry of Transportation and Infrastructure and author of the Relationships at Work blog

74% of Millennials (18-34) and 58% of GenX (35-54) have a better opinion of organizations that provide social media customer care  – Microsoft 

Social customer care (using social media platforms as...

With elections quickly approaching, many in the socialgov community got advice & shared tips in this Government Social Media Chat, “#Elections & #SocialMedia Advice for Public Communicators & Officials.” After govies from all over introduced themselves, we got started with Question 1:

Q1: There’s been A LOT to communicate this year. What are some methods you could...

Missed out on this year’s virtual Social for Safety Conference? Let’s get you some tips in this Government Social Media Chat, “Best #S4SCON Tips for #SocialGov Handling Crisis.” Welcome, and let’s get started with a recap on Question 1! What’s your best tip on deciphering whether a pic on social media might be real or fake? Here’s some expert advice:

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Hello? Is anyone there? When people aren’t listening to social messages anymore, how do you even begin breaking through? Let’s explore & get each other great advice in this week’s Government Social Media Chat, “Staying Relevant on #SocialMedia When People Have Tuned Out.”

Hello, everyone, and welcome to #GSMChat (Government Social Media Chat)! Ever feel like...